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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,987 ratings
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Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (7%)
Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Chicopee, Holyoke, Enfield, Indian Orchard, Springfield and Westfield.
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City | Problem Type | Report Time |
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Internet | ||
TV | ||
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Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
Bob Parker (@bob118) reported fromAgawam, Massachusetts
@DIRECTV I am pretty ticked off that when my 2 yr agreement expired U was told me to call to get a better pricing. So I called,Loyalty discount was a lousy $10. sh*t no wonder why your bleeding customers! Well my signal doesn’t go out now with Xfinity when it rains. My 2 cents!
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers
Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jack Hutton 🇺🇸 (@jackhutton) reported
@NBCOlympics — you turn on the Olympics—hoping, maybe to catch swimming..or.. whatever. And, it’s an ad. Some phony sentimental advertising. #nbcolympics are unwatchable. You pay a ton of $ for cable @Xfinity & all it is is endless ads. #fail
✨ (@Porshachanell) reported
I’m up tryna pay bills and my cards keep getting declined like what is the problem Georgia power and Comcast.
scott monaghan (@gringocameraman) reported
@comcast and the fact that you can’t even get in touch with a live person is amazing. Thank God we have alternative to Comcast where I live, just kind of frustrating after being with this company for almost 15 years you guys are the worst
ℭ𝔬𝔷𝔶 $𝔱𝔢𝔳𝔢⚡️ (@thboywndr) reported
if you’re a loyal verizon fios (good) customer (like me) and looking for apartment, don’t listen to leasing agents (sinners) that say they only have comcast (satan). comcast makes contracts with buildings to make them say they don’t have fios wiring despite being wired for it.
lorddilf (@miIf_lover_666) reported
@xfinity why my internet so slow bro 😕
Zak Anderson (@SlowHAnderson) reported
@penneysage @nbc What xfinity login stuff do you need? I’ll give you mine.
scott monaghan (@gringocameraman) reported
@comcast I just had one of the worst customer service issues ever in 50 years with the Comcast customer service they disconnected me after I made a payment arrangement I’ll be looking for DIRECTV or some other service provider after 15 years of this company. It is literally
LayvenMusic (@LayvenMusic) reported
@Xfinity has to be the worst company I have ever had to deal with. They go out of their way to make sure u never talk to a human or get an issue resolved. Thanks @Xfinity for showing me how to never run a business. Then when and if u ever get someone they barely speak English.
scott monaghan (@gringocameraman) reported
@comcast And I’ve got lots of time this morning so I’ll be posting about you guys on my social media let my friends know how bad you really are as a company but we know that already
LadyDivineᴹ♚ᴶ ❤ (@LadyDivine2021) reported
@Xfinity I am seriously very angry and irritated with you guys. For the past week I've had issues with my internet service. What gives?