The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 354 |
| Philadelphia, PA | 254 |
| Washington, D.C., DC | 248 |
| Seattle, WA | 242 |
| Atlanta, GA | 207 |
| Denver, CO | 195 |
| Salt Lake City, UT | 189 |
| Sacramento, CA | 154 |
| San Francisco, CA | 141 |
| Detroit, MI | 134 |
| Indianapolis, IN | 133 |
| Miami, FL | 132 |
| Orlando, FL | 130 |
| Minneapolis, MN | 119 |
| Portland, OR | 108 |
| Boston, MA | 107 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 88 |
| Oakland, CA | 88 |
| Pittsburgh, PA | 80 |
| Tampa, FL | 67 |
| New York City, NY | 66 |
| Baltimore, MD | 63 |
| San Jose, CA | 50 |
| Reno, NV | 49 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 39 |
| Saint Paul, MN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jack Hutton 🇺🇸 (@jackhutton) reported @NBCOlympics — you turn on the Olympics—hoping, maybe to catch swimming..or.. whatever. And, it’s an ad. Some phony sentimental advertising. #nbcolympics are unwatchable. You pay a ton of $ for cable @Xfinity & all it is is endless ads. #fail
- ✨ (@Porshachanell) reported
I’m up tryna pay bills and my cards keep getting declined like what is the problem Georgia power and Comcast.
- scott monaghan (@gringocameraman) reported
@comcast and the fact that you can’t even get in touch with a live person is amazing. Thank God we have alternative to Comcast where I live, just kind of frustrating after being with this company for almost 15 years you guys are the worst
- ℭ𝔬𝔷𝔶 $𝔱𝔢𝔳𝔢⚡️ (@thboywndr) reported
if you’re a loyal verizon fios (good) customer (like me) and looking for apartment, don’t listen to leasing agents (sinners) that say they only have comcast (satan). comcast makes contracts with buildings to make them say they don’t have fios wiring despite being wired for it.
- lorddilf (@miIf_lover_666) reported
@xfinity why my internet so slow bro 😕
- Zak Anderson (@SlowHAnderson) reported
@penneysage @nbc What xfinity login stuff do you need? I’ll give you mine.
- scott monaghan (@gringocameraman) reported
@comcast I just had one of the worst customer service issues ever in 50 years with the Comcast customer service they disconnected me after I made a payment arrangement I’ll be looking for DIRECTV or some other service provider after 15 years of this company. It is literally
- LayvenMusic (@LayvenMusic) reported
@Xfinity has to be the worst company I have ever had to deal with. They go out of their way to make sure u never talk to a human or get an issue resolved. Thanks @Xfinity for showing me how to never run a business. Then when and if u ever get someone they barely speak English.
- scott monaghan (@gringocameraman) reported
@comcast And I’ve got lots of time this morning so I’ll be posting about you guys on my social media let my friends know how bad you really are as a company but we know that already
- LadyDivineᴹ♚ᴶ ❤ (@LadyDivine2021) reported
@Xfinity I am seriously very angry and irritated with you guys. For the past week I've had issues with my internet service. What gives?
- Vibulanus (@Vibulanus) reported
@SkyNews Get lost Comcast ****, CCP funded propoganda, get ******** off the air
- scott monaghan (@gringocameraman) reported
@comcast It’s funny how Comcast was supposed to be getting better with customer service literally the worst customer service of any company I’ve dealt with ever in my life you guys truly suck
- Michelle Edgar (@shellebelle20) reported
@Xfinity logging people out of their email accounts in the name of safety isn’t safety and damn near gave me a heart attack. I thought my account wear hacked. Y’all are awful!
- The Egg (@TheEgg41516966) reported
@ItsAFez66 @jsaquella Meeting Gritty seems to be the ****** Comcast uses to placate you guys with. You didn’t miss much.The Flyers traded away more picks, the team still blows & this extremely active offseason with big changes coming never materialized. But Gritty & 14 people drank Kool Aid together.
- Polo T (@MC_PoloT) reported
💫Wats the point of peaco*ck network “covering the Olympics” if they’re NOT going to show any event Live. Watching replays is not wat I signed up for. @nbc @comcast y’all really be dropping the ball 🗣🎙💎🔥🔥🔥😎
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